Netflix sign in page displayed on a laptop sscreen and Netflix logo displayed on a phone screen are seen in this illustration photo taken in Krakow, Poland on January 2, 2023.
Jakub Porzycki | Nurphoto | Getty Images
The streaming company said users in the four countries will be asked to set a “primary location” for their Netflix accounts and will be allowed two “sub accounts” for users who don’t live in that home-base household. Beyond that, the company will charge a monthly fee per extra user: CA$7.99 in Canada, NZ$7.99 in New Zealand, 3.99 euros in Portugal, and 5.99 euros in Spain.
“Today, over 100 million households are sharing accounts — impacting our ability to invest in great new TV and films,” said Chengyi Long, Netflix’s director of product innovation.
Netflix is testing out its password-sharing restrictions outside of the U.S. before rolling them out domestically in March. The price in Canada could forecast what the company will ultimately charge once the paid sharing program debuts in the U.S.
The changes announced Wednesday will roll out right away, along with a new “Manage Access and Devices” page that will allow users to curate who has access to their accounts.
If an account has more than the maximum profiles allowed, the user will be able to transfer surplus profiles to a new account and save the additional fee. The transferred profiles will maintain all of their personalized recommendations and viewing history from the original account.
Netflix said it plans to revisit and refine the new account management page based on user feedback.
The company announced last fall that it would limit password-sharing as subscriber growth in its U.S.-Canada region stalled.